Returns Policy
Returns Policy
Our return policy lasts 14 days. If 14 days have passed since you received your item, unfortunately, we cannot offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In its original packaging
Non-returnable Items:
- Gift cards
- Sale items
How to Complete Your Return
To return or exchange your item, please follow these steps:
- Contact Us – Email us at home@bengali.co.nz with your order number and details about what you wish to return or exchange.
- Confirmation – We’ll answer any questions and confirm your return or exchange.
- Ship Your Return – Send your return via tracked courier to our returns address below.
- Confirmation – We’ll send you an email once your return or exchange has been processed.
📦 Returns Address:
Bengali Home
Attn: Online Returns
56A Orkney Rd
Mount Maunganui 3116
New Zealand
Shipping Costs
You will be responsible for covering the cost of return shipping. Original shipping costs are non-refundable unless the item is defective or damaged.